Nuvista Assurance Ltd. (“Nuvista”, “we”, or “us”) is an independent company and maintains its own privacy practices. This policy explains how we handle personal information collected through our website and in the course of providing our services, consistent with the Barbados Data Protection Act, 2019 (Cap. 579B), as amended (the “Act”). We process personal data lawfully, fairly, and with appropriate care.
Scope
This policy covers information we collect through this website and when we provide our insurance services. It does not extend to other organisations’ websites that may be linked from our pages; those are governed by their own policies.
Information we collect
We collect information you give us directly, information created as you use the website, and information shared with us by third parties you have authorised. Depending on your dealings with us, this can include:
- contact and personal details, such as your name, address, email, telephone number, and date of birth;
- identification details, including government-issued identifiers, where a service requires them;
- financial details needed to arrange premiums and settle claims;
- technical and usage data from your visits, such as IP address, device and browser type, and the pages and times accessed;
- records of your correspondence with us.
How we use it
We use personal information to provide and administer our products and services, to respond to enquiries and provide support, to process transactions and maintain accounts, to operate and improve the website, to keep our services secure and guard against fraud, and to meet our legal and regulatory obligations. Depending on the purpose, we rely on your consent, the performance of a contract, our legitimate interests, or compliance with a legal duty. Where we send product information, you may opt out at any time.
Sharing your information
We do not sell your personal information, and we share it only where there is a clear need: with service providers who act for us under confidentiality and data-protection terms, such as technology, administration, and analytics suppliers; with reinsurers and partners involved in delivering a product or service; with regulators, courts, or authorities where the law requires; and with a successor party in a corporate transaction such as a merger or sale of assets. We do not pass your information to third parties for their own marketing without your consent.
Information handled outside Barbados
Some of those parties may operate outside Barbados, so your information may be processed in other countries. Where that is the case, we take steps to keep it protected to a standard consistent with the Act.
Storing and protecting your data
We apply suitable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access, and we review them periodically. No method of transmission or storage can be guaranteed entirely secure. We keep information only for as long as it is needed for the purposes above, or for as long as the law requires, after which it is deleted or anonymised.
Your rights and choices
Subject to the Act, you may ask us to give you access to the information we hold about you, correct it where it is wrong or incomplete, delete it or restrict how we use it in certain cases, provide it in a portable format, or stop particular uses, including direct marketing. Where we rely on consent, you can withdraw it at any time. You may also raise a concern with the Barbados Data Protection Commissioner. To make a request, contact us using the details below; we may first need to confirm your identity.
Cookies
Our website uses cookies and similar technologies to help it work, remember your preferences, and show us how the site is used. You can manage cookies through your browser or device settings, though disabling some may affect how the site behaves.
Governing law
This policy is governed by the laws of Barbados and the Act, and any dispute relating to it falls to the exclusive jurisdiction of the Barbados courts.
Changes
We may update this policy as our practices or the law change. The version posted here is always the current one, with its last revision date shown below.
Contact
Nuvista Assurance Ltd.
Letchworth House, The Garrison
St. Michael, Barbados
info@nuvistaassurance.com
Last updated: May 15, 2025